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Sub-processors

Last updated: 2026-08-12 · Data controller: Byki [PLATSHÅLLARE: legal entity details]
DRAFT — not yet legally reviewed. This document is a working draft that must be reviewed by legal counsel before launch. Items marked [VERIFIERA: …] are not yet confirmed and items marked [PLATSHÅLLARE: …] are placeholders to be filled in with the registered company details.

Byki (acting as data processor on your behalf as the account owner) engages the following sub-processors to deliver BYKI Notetaker. Byki follows an EU-first principle — the entire processing chain (hosting, transcription and meeting-note generation) runs within the EU, with no US providers in the chain. The meeting bot, the recording and our fallback transcription server (faster-whisper in Gothenburg, Sweden) run on our own self-hosted EU infrastructure and are therefore not third-party sub-processors. This list forms part of the Data Processing Agreement (DPA).

Sub-processorFunctionData processedRegion
StratoHosting & databaseAll service dataEU (Germany)
OVHcloud (AI Endpoints)Speech-to-text (primary) & meeting-note generation (LLM — primary model) — contractually prohibited from using customer data for model trainingMeeting audio (for transcription); transcript textEU (France)
Mistral AI (la Plateforme)Meeting-note generation (LLM — fallback model, used only when the primary is unavailable) — no training on customer dataTranscript textEU (France)
GoogleSign-in, calendar read & Google Docs delivery (if selected) — only with your consentIdentity, calendar metadata, delivered notesPer your choice
MicrosoftSign-in, calendar read & Word delivery (if selected) — only with your consentIdentity, calendar metadata, delivered notesPer your choice
NotionNote delivery — only if you connect Notion yourself; storage in your Notion workspace is your own arrangement with Notion, not our processing or storageDelivered notesPer your configuration
Slack / Microsoft Teams / webhooksNote delivery to endpoints you configure (if selected)Delivered notesPer your configuration
StripePayment & VATInvoice & payment dataEU entity (DPA)
BrevoTransactional email & note deliveryRecipient email, delivered notesEU (France)
Note on data residency: the meeting bot and the recording are self-hosted and stay on our own EU infrastructure — no third party receives that data. Transcription runs primarily at OVHcloud (France, EU); if it fails, our own server in Gothenburg, Sweden (faster-whisper — own infrastructure, not a sub-processor) takes over. Meeting notes are generated at OVHcloud AI Endpoints in France (EU) as the primary model; if that is unavailable, Mistral AI (la Plateforme, France, EU) takes over as fallback, with our own Swedish server as last resort. Neither OVHcloud nor Mistral AI uses customer data to train AI models. No step in the processing chain routes data outside the EU. Card details are handled by Stripe and never stored by us (PCI SAQ-A). The Data Processing Agreement is available at notetaker.byki.app/dpa, or contact privacy@byki.app [VERIFIERA: contact address].
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